FAQs

1. How can I contact customer support? You can contact our customer support via email at help.24HourTrends@gmail.com, or call our helpline at 7400 6269 36

2. How do I place an order? Browse the products, select the one you want, add it to your cart, and proceed to checkout to complete the purchase.

3. What are the payment options available? We accept credit/debit cards, net banking, UPI, and various digital wallets like Paytm, Google Pay, and PhonePe and Cash/Pay on Delivery.

4. How can I track my order? After placing an order, you can track its status in the 'My Orders' section of your account.

5. What is the estimated delivery time? Delivery times vary based on your location and the seller's location. Estimated delivery time is usually 1-5 Days.

6. What is the return policy? Our return policy allows you to return products within 5 days of delivery, depending on the product category. Check the product page for specific return details.

10. How do I initiate a return? Message us on Whatsapp with Received Product Picture and Order ID.

11. When will I get my refund? Refunds are processed within 5-7 business days after the returned product is received and inspected.

12. Can I cancel my order? Yes, you can cancel your order before it is shipped. Go to 'My Orders' and select 'Cancel Order'.

13. Is my personal information secure? Yes, we use advanced security measures to protect your personal information.

14. What should I do if I receive a damaged or incorrect product? Contact our customer support immediately and provide details. We will assist you with a return or replacement.