Privacy Policy

1. Introduction

Welcome to 24HourTrends.com  We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://24hourtrends.com/] or use our mobile application (collectively referred to as the "Platform").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from customers and sellers:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit/debit card details, bank account information, and UPI ID.
  • Identification Information: PAN card, Aadhaar number, or any other government-issued ID for sellers.
  • Transaction Information: Purchase history, order details, and payment history.
  • Customer Support Information: Communications with our support team, including chat logs and call recordings.

2.2 Non-Personal Information

We may collect non-personal information, such as:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, and clickstream data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: Processing orders, payments, and delivering products.
  • Account Management: Creating and managing user accounts, verifying identities, and providing customer support.
  • Improvement and Personalization: Enhancing our Platform, personalizing user experience, and analyzing usage trends.
  • Marketing and Promotions: Sending promotional offers, newsletters, and updates about our products and services.
  • Security and Fraud Prevention: Ensuring the security of our Platform, preventing fraud, and protecting against unauthorized access.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Platform, such as payment processors, delivery services, and IT support.
  • Business Partners: Partners who offer products or services that may interest you, subject to your consent.
  • Legal Authorities: Government authorities or law enforcement officials if required by law or to protect our legal rights.
  • Corporate Affiliates: Our parent company, subsidiaries, joint ventures, or other companies under common control.

5. Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: Request access to your personal information and obtain a copy.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Withdrawal of Consent: Withdraw consent for data processing, where consent is the basis for processing.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Platform and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

24HourTrends.com
Email: help.24HourTrends@gmail.com
Phone: 7400 6269 36
Address: Gwalior-India

Note: This Privacy Policy is designed to be comprehensive but should be reviewed by legal counsel to ensure it meets all specific legal requirements and industry standards for your particular business and jurisdiction.